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2024 NCBA
"Filling the Justice Gap"
Award Recipient


Award-winning project development and process improvement consultation for nonprofit organizations and other businesses. 

Royal Touch was founded in 2020 by Rachel Royal, CP, NCCP, on the principles of devoted work ethic, exceeding expectations, integrity, and faith. Rachel is a project manager with paralegal experience who offers project consultation services to nonprofit organizations, law firms, and other businesses not in the legal field. Her consultation areas range from process improvement to the development of case and volunteer management systems and financial process development.


Royal Touch is located in Wilmington, North Carolina, but we offer virtual services to organizations nationwide. Our consulting services include overseeing all phases of your projects, from conception to final closure. From defining and executing the crucial tasks that ensure a project's success to leading the project team and allocating its resources, we help you manage it all.

We specialize in helping organizations streamline efficient processes and create and manage successful projects. We also help manage online volunteer-driven or continuing legal education events, as well as create and integrate systems for financial management.

Why Hire a Consultant?

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Overhead Savings

  • No requirement to pay employment taxes 

  • No need for worker’s compensation Insurance 

  • No need for a designated office space 

  • Pay only for the services that you need when you need them. This can provide substantial savings over hiring a salaried employee with the same level of expertise to complete similar tasks.

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Process Improvement

  • Create processes and systems to manage data and improve workflows

  • Integrate technology to manage deadlines and automate tasks and reminders

  • Create procedures manuals to keep staff informed of processes

  • Maximize productivity by automating tedious, repetitive, or monotonous jobs.

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More Successful Projects

  • Get help for short periods of time when you don't have staff to devote to a project

  • Increase workflow efficiency through technology and systems that are tailored for your organization's needs. 

  • Contract project managers can look at past project data and determine trends to improve future projects.

Our Services


Trusted by law firms, nonprofit organizations, and other businesses throughout the nation. 

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Embrace Change
Airtable Project Review

I cannot recommend Rachel Royal and Royal Touch Project Solutions highly enough! Working with Rachel was really collaborative from start to finish. She really took the time to hear our needs––and also predict needs and best practices that we hadn't thought of!––and make them into a reality. Rachel built a custom set of Airtable bases for us from scratch and both the process and results fully exceeded expectations.

Rachel has the rare combination of being able to think through complex scenarios and navigate the dense logic of a bespoke Airtable system––and being able to translate that into the results we actually wanted: a functional, valuable, and effective system that fits our business, team, and clients.

Her communication is clear, responsive, and informative. And she was super supportive during the minimal troubleshooting that there was. As soon as we have another Airtable project, we'll be hiring Rachel and Royal Touch again!

Cynthia Pong, JD

Utah State Bar Access to Justice Commission Airtable Project Review

Rachel is such a professional and a delight to work with on projects! She helped Utah Access to Justice as a consultant to build several projects on Airtable. Her work was excellent and she got it done quickly and efficiently. I highly recommend her!

Pamela Beatse, Executive Director

Charlotte Legal Initiative to Mobilize Businesses Nonprofit Consultant Review

Rachel has been invaluable in helping my non-profit legal services organization set up an Airtable base to run all of our operations. She is thorough, knowledgeable, and extremely organized. Perhaps most importantly, she is able to quickly identify our needs, create creative solutions, and proactively troubleshoot. She has truly been a thought partner throughout this process and I could not have done it without her. I highly recommend Rachel and in fact, I wish every non-profit could have a full-time Rachel on staff!!

Casey Burke, Executive Director

Let's Take Your Projects to the Next Level

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